August 29th, 2009
Welcome to the WHOSE Travel webiste. Please read these Terms
and Conditions of use carefully before using or obtaining any
content, products, or services through our website www.whosetravel.com,
a website owned by WHOSE Travel Service Co. Ltd. a registered
company in Taiwan.
Travel makes its best efforts to ensure that all the information
appearing on our website is accurate and up to date. However,
WHOSE Travel does not accept liability for any errors, omissions
and reserves the right to change this information at any time
and without notice.
site contains or may contain certain links to other websites.
Such other websites, unless expressly stated, may not be operated
by us. We make and do not purport to make any representations
(express or implied) whatsoever as to the contents and/or
nature of the websites to which links may be provided via
this site. Any and all such links are provided purely for
convenience. We shall not be held responsible under any circumstances
and to the fullest extent permissible by law for any contents
or transactions conducted by you via a site accessed using
links provided at this site. All interactions, transactions
and/or communications engaged in by you with or via any site
accessed via links provided at this site are completely at
your own risk and may be subject to, inter alia, the terms,
conditions and policies of the site(s) accessed via links
provided at this site.
is incumbent upon you to ensure that you meet the passport,
visa, health requirements for entry into the countries you
wish to visit and those through with you do or may transit.
Many countries require that your passport should be valid
for a period of (a minimum) six months from the date of arrival
into that country. WHOSE Travel accepts no liability or responsibility
whatsoever if you should be denied boarding or deported due
to non-fulfillment of any of the above. Customers are considerately
requested to check directly with the country embassies concerned
to ensure full compliance of with the pertinent Entry Requirements
of the countries you will or intend to visit or transit through.
otherwise stated, prices listed on this site are exclusive
of all taxes, including without limitation, local government
taxes levies, fees, and all other charges together with any
fine, penalty or interest payable because of your default.
You must pay any amount you are required to pay in full upon
booking and ticket issuance is subject to acceptance by WHOSE
Travel and it shall not be held responsible for any error,
omission or unforeseen circumstances in relation to any of
the above or in relation to any prices or any other information.
On Line Bookings and Purchases
made by credit card directly with WHOSE Travel will have the
merchant name appearing on your credit card statement as:
WHOSE Travel Co. Ltd.
Terms - Flights
timing shown on itineraries and airline tickets is in local
your booking is confirmed and your airline ticket issued,
cancellation may not be allowed or subject to cancellation
taxes and surcharges in some countries are collected at
departure terminal. These are not included with this purchase.
are not guaranteed until full payment is received and your
ticket is issued.
Cancellation of Booking and Purchase
note that the terms and conditions found in the website for
cancellation of bookings and purchases will vary for each
product and service and may be varied at any time without
notice. Therefore refer to the terms and conditions for a
specific product or service or contact our representatives
for more information. Any cancellations of a particular product
or services are subject to the terms and conditions applicable
to the particular product or services. Cancellation may not
be allowed or may require a minimum processing time of varying
periods, subject to the specific terms and conditions applicable
to the type of product or service purchased. Refund of air
tickets and changes, if permitted by airline, is subject to
airline penalty fee and our administration fee of NT 800 per
passenger. Refund process after ticket is issued takes approximately
three to six months processing time before the credit is received.
Changes to Booking and Purchase
note that the terms and conditions for changes to bookings
and purchases will vary for each product and service and may
be varied at any time without notice. Please therefore refer
to the terms and conditions for a specific product or service.
Any changes made of a particular product or services are subject
to the terms and conditions applicable to the particular product
or services. You may otherwise change your booking or purchase
by calling our representative or by visiting our office during
office hours. Changes, must be received by the operator at
least 7 days before travel or use to be effective, and may
be subject to administrative fees which you agree to bear
in full and pay at the time of change in booking or purchase.
Please note that changes to ticketed air tickets may not be
Refunds and Exclusion of Liability
Operator shall not be held liable for any claims for loss,
damages or compensation whatsoever, regardless of the nature
of any said loss, damages, or compensation due to any non-fulfillment
should you purchase a product or service that cannot be fulfilled.
In such an event, the Operator' sole responsibility shall
be to refund to you all unutilized monies collected from you
for that purchase, subject to any prevailing terms and conditions,
including without limitation, processing, cancellation, and/or
other charges, regarding refunds imposed by the third parties
on the relevant products and services that you may have purchased
via the this site.
products and services sold via this site, are, unless otherwise
expressly specified, sold by us acting as an agent of one
or more third party providers and distributors and you acknowledge
the same in making all purchases via this site. Bookings for
purchases of products and services may be placed by you via
this site. If you accept the products and services provided
via this site, a contract may be deemed to have been made
online between yourself and the relevant third party providers,
and/or distributors and/or the operator, as the case may be.
You agree, via your acceptance of any products and services
provided via this site, to waive unconditionally and irrevocably
any right to challenge any Contract made electronically via
your acceptance of products and services provided via this
site on the ground(s) that such a Contract is unenforceable
in part or in full on the ground(s) that any such Contract
was made electronically. All products and services purchased
through this site shall not be challenged nor any refunds
or other compensation provided except in case of validly effected
cancellations or changes and in all cases, subject to these
terms and conditions. No purchases or transactions shall be
conducted via this site from any jurisdiction where any such
transaction or purchase would be deemed or considered unlawful.
party service providers and/or distributors whose products
and/or services you purchase or book via this site, or who
provide certain products and services to you on behalf of
or in association with such third party service providers
and/or distributors, may impose certain terms and conditions
upon you and subject their sale of products and services to
you via this site to such terms and condition. You agree to
be bound by such terms and conditions and, via your acceptance
of any products and services subject to any such third party
terms and conditions, waive any rights to challenge the validity
or enforceability of such terms.
are not and shall not be held liable for any claims in respect
of any unsatisfactory or less satisfactory products or services
purchased or booked via this site and ultimately provided
by third parties, including but not limited to, airlines,
hotels, tour operators, car hire companies, insurance companies,
and other entities. There may be cases where third parties
whose products and services are offered via this site overbook
flights or re-schedule flights without prior notice and we
are not responsible for any inconvenience or loss resulting
from the same. Note that all products and services purchased
via this site require processing by us, which is done during
normal office hours. Specific products and services purchased
via this site may require a minimum processing time by us
of varying periods, subject to the specific terms and conditions
applicable to the type of product or service purchased.
prices quoted on this site are subject to change without prior
notice up to the point of full payment receipt and are also
subject to availability. Some bookings may draw booking fees
and other charges such as fuel surcharges, and all such charges
must be paid separately by you as and when required. Certain
airport taxes must be paid personally and may not be pre-payable
or included in the cost of an airfare quoted on this site.
Third party service providers ultimately providing travel
services such as air travel , hotels, cars, packages or cruises-
may reserve the right to amend or change availability, prices,
fare conditions and class of travel at any time without notice.
In addition, certain route restrictions and/or other conditions
may be applicable to specific products and services offered
via this site.
In case booking is disrupted along the booking process, we
are not liable if the same itinerary or fare is no longer
available in the system.
making a booking through our website, you warrant that all
information provided by you will be accurate, true and complete
in all aspects including without limitation valid credit cards
details and that such details will be in respect of credit
cards lawfully issued to you. If payment is being made on
behalf for a third party for products or services, we will
require the credit card holder to authorized payment on behalf
of traveling party/guest by completing and signing the Credit
Card Authorization Form and return to us via fax or email
together with photocopy of the front and back of the credit
a customer, you agree to accept email as a means of communication.
Travel vouchers and confirmation of your booking via email
shall therefore suffice to satisfy any legal requirements
for such communications to be effective and binding upon you.
You also agree to write to firstname.lastname@example.org to check
your booking status in case you do not hear from us after
making a booking. You agree to not hold www.WHOSETravel.com
liable for any non-receipt of any travel voucher or email
agree that multiple over-lapping bookings for the same traveler/s
are not allowed and may result in damage and loss to the Operator,
which you will bear in full.
WHOSE Travel or the operator shall not be held responsible
for any incomplete booking order or irregular payment details.
In some extreme circumstances, we may not be able to honor
the booking confirmation for reasons reasonably beyond our
control. These reasons may include but are not limited to:
government regulations, environmental or other natural or
man made disaster, acts of terrorism, wars, strikes, lock
outs, or any other reason beyond the reasonable control of
the operator or WHOSE Travel.
a customer, I authorize www.WHOSETravel.com to process a manual
payment on my behalf when a request or booking can be confirmed.
THE FULLEST EXTENT PERMITTED BY LAW, THE OPERATOR AND WHOSE
TRAVEL MAKE NO WARRANTY OR REPRESENTATION OF ANY KIND REGARDING
THIS SITE, PRODUCTS OR SERVICES ON THIS SITE AND/OR ANY MATERIAL
PROVIDED ON THIS SITE, ALL OF WHICH ARE PROVIDED ON AN AS
IS BASIS ONLY. THE OPERATOR AND WHOSETRAVEL.COM DO NOT WARRANTY
THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY
OF THE CONTENT OR DATA FOUND ON THIS SITE AND EXPRESSLY DISCLAIM
ALL WARRANTIES, TERMS AND CONDITIONS, INCLUDING ALL IMPLIED
WARRANTIES, TERMS AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A GENERAL OR PARTICULAR PURPOSE AND NON-INFRINGEMENT
OF PROPRIETARY RIGHTS, AND THOSE ARISING BY STATUTE OR OTHERWISE
IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE TO THE
FULLEST EXTEND PERMITTED BY LAW. THE OPERATOR AND WHOSE TRAVEL
DO NOT WARRANT THAT THIS SITE, ITS SERVERS OR ANY EMAIL SENT
FROM THE OPERATOR OR WHOSE TRAVEL ARE FREE OF VIRUSES OR OTHER
note that the pictures or information depicting products or
services on our websites may differ from the actual products
or services that are booked or purchased via our website.
or booking transactions over the internet may be subjected
to interruption, blackout or delays during transmission.
no circumstances whatsoever shall the operator or WHOSE Travel
be liable for any damages or losses arising from the usage
of our website's information or services or from the booking,
purchase or usage of any products or services through or from
rare cases, when we are unable to fulfill your reservation
due to overbooking, we will try our very best, but will be
under no obligation, to provide you with an alternative of
comparable price and standards. When this occurs, we will
contact you via email or phone to obtain your approval. If
you decline the alternative and have been charged for the
original booking, you will be refunded all unutilized monies
collected from you for that purchase.
continuing, proceeding, or completion of any transactions
via or through this site (including any transactions initiated
via this site and subsequently completed via other means such
as (without limitation) in-person or over the phone) shall
be deemed to constitute your cognizance, acknowledgment, acceptance
of and consent to (as the case may be):
Use by us and/or distributors, providers and operators associated
with us or providing products and services via this site,
of your registration data and particulars and other provided
personal identification user information, in accordance with
Transmissions and processing of your transactions by this
and affiliated sites and the respective operators of such
sites, all or some of which may involve the transmission of,
access to, or modification or adaptation for technical or
formatting purposes of, your personal data and data relating
to you over networks located in one or more countries
We do not take any responsibility for and expressly exclude,
to the fullest extent permitted by law, any liability for
any unauthorized access to your personal or registration data
in the course of pre-processing, processing, post-processing,
or storage or archiving of your personal data or particulars
following your provision of such data to us via this site.
disputes which may arise from the use of our services shall
be determined by the Taiwan Courts and the parties hereby
submit to the exclusive jurisdiction of the Taiwan Courts
for such purpose.